Some publisher metrics may be delayed or lost

Incident Report for Substack

Resolved

This issue has been resolved.

Posted Nov 25, 2020 - 16:50 PST

Investigating

We are investigating an incident with our infrastructure that could result in email metrics being delayed. That means the count of emails opened or sent this morning might not be presented correctly in customer dashboards. We are investigating to identify the scope of impact.

Posted Nov 25, 2020 - 11:30 PST

This incident affected: Writer dashboards.