Writer dashboard statistics are unavailable
Incident Report for Substack
Data has been restored - writer dashboards now are presenting up-to-date information.
Posted May 03, 2021 - 18:54 PDT
The data restore process is ongoing, and engineers are continuing to monitor progress.
Posted May 03, 2021 - 18:27 PDT
We are continuing to load up-to-date analytics data to writer dashboards - this work is ongoing.
Posted May 03, 2021 - 17:46 PDT
We have identified the issue, and analytics will arrive slowly in the system over the next few hours until they accurately represent our back-end systems.
Posted May 03, 2021 - 16:54 PDT
Data is returning to availability as it flows through our pipeline, and statistics shown on the dashboard should approach the reality in our analytics database. Engineers will continue to monitor the situation.
Posted May 03, 2021 - 16:27 PDT
Writer dashboard statistics may be unavailable. This is associated with maintenance of our writer analytics database. Engineers are investigating the issue now.
Posted May 03, 2021 - 16:15 PDT
This incident affected: Writer dashboards.