Delay in email open statistics

Incident Report for Substack

Resolved

This incident has been resolved.

Posted Dec 16, 2022 - 07:42 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 14, 2022 - 10:58 PST

Investigating

We are investigating an issue that is causing a delay in processing email open statistics. Emails are being delivered correctly but open statistics may be delayed.

Posted Dec 14, 2022 - 07:15 PST

This incident affected: Writer dashboards.