Delayed stats due to Amazon Web Services outage

Incident Report for Substack

Resolved

This incident has been resolved.

Posted Jul 31, 2024 - 00:07 PDT

Update

The outage at Amazon Web Services has been resolved and we're processing the delayed data. We expect stats to be fully up to date by 11:30 PM PT.

Posted Jul 30, 2024 - 21:53 PDT

Update

We're continuing to monitor an issue with delays in publisher stats due to an outage at our data processing provider, Amazon Web Services. We expect no data to be lost and stats to appear as normal once the issue is resolved, which we expect will be by 11 PM PT at the latest.

Posted Jul 30, 2024 - 20:15 PDT

Monitoring

We've investigated an issue with delays in publisher stats due to an outage at our data processing provider, Amazon Web Services. We expect no data to be lost and stats to appear as normal once the issue is resolved.

Posted Jul 30, 2024 - 15:55 PDT

This incident affected: Writer dashboards.