Subscriber Count Issue

Incident Report for Substack

Resolved

This incident has been resolved.

Posted Apr 26, 2024 - 09:31 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 26, 2024 - 08:00 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 26, 2024 - 04:57 PDT

Investigating

We are investigating an issue causing large drops in subscriber counts/graphs for today's numbers. This is only a reporting issue, and actual subscribers were not lost.

Posted Apr 26, 2024 - 04:36 PDT

This incident affected: Writer dashboards.