Substack Website Experiencing Intermittent Issues

Incident Report for Substack

Resolved

This incident has been resolved. Performance and service have been at normal levels since 11:30AM PDT
Posted Aug 18, 2020 - 15:11 PDT

Update

Site performance is now back to normal, our team is still actively engaged in mitigations but there are no current user-facing issues.
Posted Aug 18, 2020 - 11:31 PDT

Identified

We are experiencing a large surge in traffic, and are scaling up our infrastructure to handle the load
Posted Aug 18, 2020 - 11:12 PDT

Investigating

We are currently investigating this issue.
Posted Aug 18, 2020 - 11:03 PDT
This incident affected: Substack publications, Writer dashboards, and Substack.com.
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